Callcentercrossing11 jobs
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| Jan 01 | CallCenterManager | Callcentercrossing11 | Brentwood, TN |
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Preparesperformancereports,statisticalanalysis,andplansofaction.Setstargetgoalsforperformance,quality,andefficiency.Musthaveworkingexperienceinacallcenter.Mustalsohaveexperienceinm... more |
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| Jan 01 | Manager | Callcentercrossing11 | California |
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ServesasaProjectleadforcrossfunctionalprojectsthatimpactacurrentorfuturevendor;determinethecriticalsuccessfactorsforeachcampaign/project,andprepareprojectimplementationchecklistfor... more |
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| Jan 01 | Quitline(CallCenter)CounselorSupervisor | Callcentercrossing11 | Colorado |
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ABA/BSinarelatedfieldrequiredorequiv.experience-4+yearsofrecentandrelatedexperienceisrequired-Supervisory/ManagementexperiencerequiredSupervisesandcoordinatesthedailyoperationsfort... more |
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| Jan 01 | Supervisor | Callcentercrossing11 | Danbury, CT |
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SupervisesandcoordinatestheactivitiesofstaffwithintheDOPSContactCenter,toensureefficientandpropercollectionanddistributionofdemographicandfinancialpatientinformation.Hours:8:00a.m. more |
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| Jan 01 | CallCenterSupportManager | Callcentercrossing11 | Tampa, FL |
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AbilitytoplanandprioritizeFiveyearsworkexperiencepreferred(orspecializededucationplusaminimumoftwoyearsexperience,includingsupervisorywork)PreviousCallCenterexperiencerequiredMortg... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Augusta, GA |
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ResponsibleforthetraininganddevelopmentofBusinessCustomerServiceRepresentativesundertheirsupervision.ResponsibleforCSRperformanceinallcustomerserviceactivities,focusingonbillinginq... more |
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| Jan 01 | Supervisor,CallCenter | Callcentercrossing11 | Lanham, MD |
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days/eveningsShift:fulltimeHours:JobDetails:HighSchoolgraduatewiththoroughknowledgeoftelephoneswitchingequipment.Supervisoryorpeopleorientedexperiencedesirable.SupervisionoftheComm... more |
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| Jan 01 | Director,OperationsCallCenter | Callcentercrossing11 | Lansing, MI |
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Maintainsandevaluatestrenddataandmarketingplanstoeffectivelyadministertelephoneescalationplanfordealingwithsuddenpeaksandemergencysituations.Ensuresallbusinessfunctionsmeetestablis... more |
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| Jan 01 | Manager,Tier-ITechnicalSupport | Callcentercrossing11 | Plano, TX |
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Idealcandidatemustbecustomerfocused,haveastrongattentiontodetailandbeproficientwithMicrosoftOfficeapplications.Qualifiedcandidatesmusthavetheabilitytoestablishandmaintainstrongwork... more |
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| Jan 01 | RelationshipManager | Callcentercrossing11 | Sandy, UT |
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Deliversuperbservice.Achieveretentionandassetgatheringgoalsbyengagingclientsinawide-rangingexplorationofclient¿slevelofknowledge,familyfinancialobjectives,currentplanningpracticesa... more |
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| Jan 01 | CallCenterManager | Callcentercrossing11 | Fairfax, VA |
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Knowledgeofcallcenterprocesses,operations,COTStoolsandbestpractices.HandsonexperiencewithcallcenterCOTSproductsforincidentandproblemmanagement.Understandingofproductivityandtrainin... more |
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| Jan 01 | CallCenterProjectManager | Callcentercrossing11 | Bothell, WA |
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Therequiredbackgroundissomeonewith7yearsofprojectmanagement;workingwithcallcenterimplementation,datacentermigrations,managingengineeringtalent,orderinghardware,assetinventory,andim... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Littlerock, CA |
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Experiencemanagingteamsinaproductionenvironmentwithahighdegreeofaccountability.Welldevelopedverbalandwrittencommunicationskills.Abilitytolisteneffectivelyandrespondclearly.Excellen... more |
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| Jan 01 | CallCenterOperationsManager | Callcentercrossing11 | Decatur, IL |
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Partnerwiththeleadershipteamtodevelopandexecutestrategicbusinessplans,operationalgoals,andperformancemetricsthatdriveproductivityandensureahighlevelofcustomerserviceandsatisfaction... more |
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| Jan 01 | Director,ContactCenterOperations | Callcentercrossing11 | Chicago, IL |
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PromotionopportunitytoSeniorDirectorpossible.Salary$90-100kplusbonusandrelocation.Requirements:Musthaveatleasta4-yearcollegedegreeandDirectorlevelorhigherexperiencemanaging100ormor... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Rockville, MD |
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ThepositioniscriticaltothecohesivemanagementofthecallcenterandalignmentwiththecurrentoperatingmodelwithinITScontractedservices.TheCallCenterSupervisorwillprovideOperationalManageme... more |
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| Jan 01 | SeniorCallCenterSupervisor | Callcentercrossing11 | Jericho, NY |
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Thequalifiedcandidatewillhavepastsupervisor/managementexperience,preferablyinaCallCenterenvironmentandhaveafamiliaritywithAspectReporting,CallRecordingSolutions,Schedulingworkflow,... more |
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| Jan 01 | ManagerContactCenterDevelopment | Callcentercrossing11 | Wilkesboro, NC |
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Thispositionisresponsibleforthecreationanddevelopmentoftheoveralllearningstrategytomeetthedepartmentobjectives.Specificaccountabilitiesandresponsibilitiesinclude,butarenotlimitedto... more |
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| Jan 01 | ClinicalTeamNurseManager-CallCenter | Callcentercrossing11 | Texas |
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TheClinicalTeamManagermanagesthedaytodayoperationsofaCNCteaminachievingbusinessresults.TheTeamManagerunderstands,articulatesandsupportstheorganization\'smission,vision,goalsandstra... more |
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| Jan 01 | CallCenterManager | Callcentercrossing11 | Fairfax, VA |
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Requiremennts:Handsonexperiencewithcallcenterproductsforincidentandproblemmanagement.Understandingofproductivityandtrainingprocessesrelatedtocallcenteroperations.Proposaldevelopmen... more |
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| Jan 01 | ClinicalSupervisor | Callcentercrossing11 | Tempe, AZ |
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Performdirectsupervisionofstaff,toincludeclinicalreviews.Assistwiththedevelopment,revisionandcommunicationofPoliciesandProcedures.Develop,implementandmaintainproductionandqualityst... more |
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| Jan 01 | Manager | Callcentercrossing11 | Pasadena, CA |
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Bachelor'sdegreeinarelatedfieldorequivalentrelatedexperience.Fiveyearsofrelatedhealthcareexperience.High-levelmanagerialexperience,preferablyincentralizedscheduling,registrationori... more |
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| Jan 01 | Professional | Callcentercrossing11 | California |
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Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformtheessentialfunctions.Whileperformingthedutiesofthisjob,theindividualisfrequentlyrequiredtositandtalkor... more |
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| Jan 01 | OfficeManager | Callcentercrossing11 | Northbrook, IL |
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Successfulhirewillpossessthefollowing:PossibleTemporarytoPermanantemploymentopportunity!MusthaveCallCenterexperienceMusthave2-3yearsSupervisoryorManagementexperienceMusthavesolidco... more |
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| Jan 01 | CallCenterDirector | Callcentercrossing11 | Paducah, KY |
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MonitoringproductivityofcallcenterrepresentativesanddevelopingactionsplansandmetricsforimprovementMonitoringcallstoobserveemployeedemeanor,technicalaccuracy,andconformitytocompanyp... more |
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| Jan 01 | SeniorManagerofCallCenterServices | Callcentercrossing11 | Hopkins, MN |
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RequiredExperienceAtleast7yearsexperienceintechnicalorservicesupportinterfacingwithglobalcustomersAtleast5yearscallcentermanagementexperiencerequiredExperiencemanagingsupportforB2B... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Lincoln, NE |
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Responsibilitiesincludeinterviewing,hiring,andtrainingemployees;planning,assigning,anddirectingwork;andappraisingperformance.Youwillalsobetrackingdailystatisticsandcompilingmonthly... more |
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| Jan 01 | SeniorDirectorOperations | Callcentercrossing11 | Bridgewater, NJ |
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PrimaryResponsibilities:Thispositionisresponsiblefordirectingalloperationfunctionsastheyrelatetomultipleclientprojectsandensuringalignmentwithorganizationalgoalsandpriorities.Tasks... more |
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| Jan 01 | ManagerSupportOperations | Callcentercrossing11 | Wilkesboro, NC |
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ThispositionisbasedinWilkesboro,NC.TheManagerSupportOperationsisresponsibleforateamofsupportprofessionalswithintheITSupportCenterwhichprovidessupportforallITtechnologyinstallations... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Austin, TX |
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ResponsibilitiesInclude:Superviseagentpersonnelincluding:hiring,monitoringandevaluatingperformance,andinitiatingcorrectiveordisciplinaryactionsTrackandmeasureindividualandteamprodu... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Texarkana, TX |
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Driveimprovementsinoverallservicelevels,transactionalefficiencies&costmanagementProvideassistanceand/oron-the-jobtrainingAnalyze,summarizeand/orreviewdata;reportfindings,interpretr... more |
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| Jan 01 | CallCenter/ServiceManager | Callcentercrossing11 | Austin, TX |
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Drivesthefutureofourbusinessbytakingan outsidein... more |
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| Jan 01 | ContactCenterOperationsManager | Callcentercrossing11 | Austin, TX |
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ManagesdailyprocessandproductionofdepartmentalProjectManagementandAnalyticalresources,aswellasprovidingindividualprojectmanagementforselectCustomerCareoperationalprojects.Workswith... more |
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| Jan 01 | Supervisor,BusinessOperations-CallCenter | Callcentercrossing11 | Irving, TX |
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EssentialDutiesandResponsibilitiesRespondtoandperformavarietyoffunctionsincluding:·DirectandSUPERVISEtheactivitiesofdirectreports.·Coachandcounselwithemployeesregardingsalestechniq... more |
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| Jan 01 | ContactCenterManager | Callcentercrossing11 | Tacoma, WA |
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ThispositionprovidesdirectsupervisionofcontactcenterstaffwhoareresponsibleforschedulingofpatientapptsforallhealthcentersinWesternWA;establishescustomerservicestandards/systems,ensu... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Wisconsin |
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Meetscallcenterfinancialstandardsbyprovidingannualbudgetinformation;monitoringexpenditures;identifyingvariances;implementingcorrectiveactions.Maintainscustomerservicebymonitoringda... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Madison, WI |
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Qualificationsincludeahighschooldiplomaorequivalent,2+yearsofcallcenterexperience,supervisoryexperience,30+wpm,proficiencyinWord,Access,andExcel,abilitytocopewithstressandworkovert... more |
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| Jan 01 | ManagerProviderServices | Callcentercrossing11 | Tempe, AZ |
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Requirements:Highschooleducationorequivalent;Bachelor\'sdegreepreferredOverthreeyears\'experienceinMedicare,Medicaidmanagedcareorinsuranceenvironment.Atleastfiveyearsofcustomerserv... more |
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| Jan 01 | CallCenter-Supervisor | Callcentercrossing11 | Sacramento, CA |
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Providecoachingandfeedbackinaneffectivemannerthatpromotespositivechangeandsuccessoftheteam.-Analyzeandactivelymanagequantitativeandqualitativeperformancemetricsandcommunicateinform... more |
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| Jan 01 | EntryLevelCallCenterManager | Callcentercrossing11 | Emeryville, CA |
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Responsibilitiesinclude:·Overseeinginboundandoutboundtelemarketingandcanvassingteams·Assistinginmanagingthesaleprocessthroughleadqualificationandconfirmationofappointments·Managing... more |
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| Jan 01 | Supervisor,ContactCenter/DOPSPatientAccess | Callcentercrossing11 | Danbury, CT |
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Full-timeShift:DayshiftHours:40hours,8:00a.m.-4:30p.m.JobDetails:Bachelor'sdegreeandfivetosevenyearsjob-relatedexperience.PCliteracyrequired;highlycustomer-serviceoriented.NAHAMcer... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Tamarac, FL |
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Accomplishescallcenterobjectivesbyselecting,orienting,training,assigning,scheduling,coaching,counseling,anddiscipliningemployees;communicatingjobexpectations;planning,monitoring,ap... more |
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| Jan 01 | BenefitsManager,CustomerService | Callcentercrossing11 | Atlanta, GA |
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KeepingabreastoffederalregulationsimpactingtheUniversity\'sHealthandWelfareprogramstoensurecompliance.Qualifiedcandidateswillpossessabachelor'sdegreeinHR,businessadministration,orr... more |
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| Jan 01 | CallCenterManager | Callcentercrossing11 | Illinois |
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Responsibilities:Resolveon-goingCareissuesandescalations2.Directandmanagedailyticketand/orcallvolume3.Managesupervisorstoensureallservicesareperformedtomeetqualityobjectives4.Handl... more |
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| Jan 01 | CustomerServiceSupervisor | Callcentercrossing11 | Lisle, IL |
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RequiredSkills:Atleastoneyearof1stleveltraininganddevelopmentexperience,preferablyinacallcenterenvironment.Abilitytocommunicatetoalllevelsofmanagement.Experienceinleadingahghvolume... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Davenport, IA |
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Performsupervisoryresponsibilitiesforupto20regularandtemporarycustomerserviceassociatesincludingcoaching,counseling,developingandmonitoringongoingperformance.Ensurethatrequiredcall... more |
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| Jan 01 | ContactCenterOperationsAnalyst | Callcentercrossing11 | Reno, NV |
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Responsibilitiesinclude:Createsreportingutilities,managementreports,spreadsheetmodelsandadhocqueriestosupportproductivityanalysis(schedulecompliance,attendance,inbound/outboundcall... more |
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| Jan 01 | CustomerServiceManager3 | Callcentercrossing11 | Reno, NV |
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Establishesoperationalobjectivesandworkplans,anddelegate\'sassignmentsasnecessarytoprojectmanagersorsubordinatemanagersResponsibleformaintenanceofanacceptablelevelofperformanceagai... more |
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| Jan 01 | CallCenterSupervisor | Callcentercrossing11 | Columbus, OH |
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Experiencemanagingteamsinaproductionenvironmentwithahighdegreeofaccountability.Welldevelopedverbalandwrittencommunicationskills.Abilitytolisteneffectivelyandrespondclearly.Excellen... more |
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| Jan 01 | CallCenterManager | Callcentercrossing11 | Sandy, UT |
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Responsibilities:Resolveon-goingCareissuesandescalations2.Directandmanagedailyticketand/orcallvolume3.Managesupervisorstoensureallservicesareperformedtomeetqualityobjectives4.Handl... more |
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| Jan 01 | Supervisor-CustomerCenter | Callcentercrossing11 | Madison, WI |
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ObservesrandomcustomercallsandprovidesfeedbacktoCustomerServiceRepresentativestoimprovequality,minimizeerrors,andtrackoperativeperformance.EducationandExperienceABachelor'sdegreewi... more |
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| Jan 01 | WorkforceManager-BusinessVertical | Callcentercrossing11 | Greenbay, VA |
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DeveloppredictivemodelstomakeFTEstaffingrecommendationswithinhoursofoperationandmakerecommendationsforfutureclasses.Analyzecallarrivaldatafromvariousprojectsovermultiplecenterstoen... more |
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| Dec 31 | Call Center Manager | Callcentercrossing11 | Vernon Hills, IL |
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Responsibilities: Resolve on-going Care issues and escalations2. Direct and manage daily ticket and/or call volume3. Manage supervisors to ensure all services are performed to... more |
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| Dec 30 | Call Center Architect/Project Manager | Callcentercrossing11 | San Antonio, TX |
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Acting in a facilitative role towards the development and implementation of various areas of enterprise planning to include: standards and guidelines, processes, methods and best... more |
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| Dec 30 | Inbound Call Center Supervisor | Callcentercrossing11 | San Diego, CA |
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Lead professionalism by example through dress, attendance, punctuality, respect and manner.Call Center Supervisor Responsibilities Include: Managing within a fast-paced inbound... more |
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| Dec 30 | Operations/Account Manager | Callcentercrossing11 | Grundy, VA |
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Manage defined support services including planning, development, implementation, and maintenance for one or more accounts. Meet or exceed account objectives for revenue and gross... more |
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| Dec 30 | Call Center - Retention Manager | Callcentercrossing11 | Milton, FL |
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Specifically, you will have the opportunity to: Provide leadership and continual direction to multiple project teams in order to ensure successful build and implementation of our... more |
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| Dec 27 | Quitline (Call Center)Counselor Supervisor | Callcentercrossing11 | Highlands Ranch, CO |
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A BA/BS in a related field required or equiv. experience - 4+ years of recent and related experience is required - Supervisory/Management experience required Supervises and... more |
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| Dec 27 | Bi-Lingual - Sales Supervisor | Callcentercrossing11 | Orlando, FL |
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Authorize exceptions to guidelines as warranted. Prepare, analyze and make recommendations based upon data from production and productivity reports. Evaluate workflows and... more |
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| Dec 27 | Call Center Supervisor | Callcentercrossing11 | Rockville, MD |
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The position is critical to the cohesive management of the call center and alignment with the current operating model within ITS contracted services. The Call Center Supervisor... more |
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| Dec 27 | Supervisor, Business Operations - Call Center | Callcentercrossing11 | Irving, TX |
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Essential Duties and Responsibilities Respond to and perform a variety of functions including: · Direct and SUPERVISE the activities of direct reports. · Coach and counsel with... more |
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| Dec 27 | Call Center Manager | Callcentercrossing11 | Fairfax, VA |
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Requiremennts: Hands on experience with call center products for incident and problem management. Understanding of productivity and training processes related to call center... more |
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| Dec 27 | Supervisor | Callcentercrossing11 | Danbury, CT |
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Supervises and coordinates the activities of staff within the DOPS Contact Center, to ensure efficient and proper collection and distribution of demographic and financial patient... more |
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| Dec 27 | Office Manager | Callcentercrossing11 | Northbrook, IL |
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Successful hire will possess the following: Possible Temporary to Permanant employment opportunity! Must have Call Center experience Must have 2-3 years Supervisory or Management... more |
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| Dec 27 | Office Manager | Callcentercrossing11 | Northbrook, IL |
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MAKE IT GREAT IN 2008! FANTASTIC OPPORTUNITY AWAITS THE RIGHT CANDIDATE! Successful hire will possess the following: Possible Temporary to Permanant employment opportunity! Must... more |
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| Dec 27 | Call Center Supervisor | Callcentercrossing11 | Lincoln, NE |
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Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; and appraising performance. You will also be tracking daily... more |
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| Dec 27 | Customer Service Manager 3 | Callcentercrossing11 | Reno, NV |
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Establishes operational objectives and work plans, and delegate\'s assignments as necessary to project managers or subordinate managers Responsible for maintenance of an... more |
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| Dec 27 | Call Center Manager | Callcentercrossing11 | Sandy, UT |
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Responsibilities: Resolve on-going Care issues and escalations2. Direct and manage daily ticket and/or call volume3. Manage supervisors to ensure all services are performed to... more |
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| Dec 27 | Contact Center Manager | Callcentercrossing11 | Tacoma, WA |
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This position provides direct supervision of contact center staff who are responsible for scheduling of patient appts for all health centers in Western WA; establishes customer... more |
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| Dec 27 | Call Center Supervisor | Callcentercrossing11 | Little Rock, AR |
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Experience managing teams in a production environment with a high degree of accountability.Well developed verbal and written communication skills. Ability to listen effectively... more |
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| Dec 27 | Manager, Vendor Relations - Call Center | Callcentercrossing11 | Santa Ana, CA |
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Serves as a Project lead for cross functional projects that impact a current or future vendor; determine the critical success factors for each campaign/project, and prepare... more |
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| Dec 27 | Call Center Supervisor | Callcentercrossing11 | Davenport, IA |
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Perform supervisory responsibilities for up to 20 regular and temporary customer service associates including coaching, counseling, developing and monitoring ongoing performance. more |
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| Dec 27 | Senior Manager of Call Center Services | Callcentercrossing11 | Hopkins, MN |
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Required Experience At least 7 years experience in technical or service support interfacing with global customers At least 5 years call center management experience required... more |
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| Dec 27 | Contact Center Operations Analyst | Callcentercrossing11 | Reno, NV |
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Responsibilities include: Creates reporting utilities, management reports, spreadsheet models and ad hoc queries to support productivity analysis (schedule compliance, attendance,... more |
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| Dec 27 | Senior Director Operations | Callcentercrossing11 | Bridgewater, NJ |
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Primary Responsibilities: This position is responsible for directing all operation functions as they relate to multiple client projects and ensuring alignment with organizational... more |
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| Dec 27 | Call Center Supervisor | Callcentercrossing11 | Columbus, OH |
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Experience managing teams in a production environment with a high degree of accountability.Well developed verbal and written communication skills. Ability to listen effectively... more |
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| Dec 27 | Call Center Supervisor | Callcentercrossing11 | Port Washington, WI |
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Meets call center financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions. Maintains customer... more |
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| Dec 27 | Call Center Supervisor | Callcentercrossing11 | Madison, WI |
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Qualifications include a high school diploma or equivalent, 2+ years of call center experience, supervisory experience, 30+ wpm, proficiency in Word, Access, and Excel, ability to... more |
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| Dec 27 | Workforce Manager - Business Vertical | Callcentercrossing11 | Green Bay, WI |
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Develop predictive models to make FTE staffing recommendations within hours of operation and make recommendations for future classes. Analyze call arrival data from various... more |
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| Dec 27 | Professional | Callcentercrossing11 | San Diego, CA |
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is... more |
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| Dec 27 | Supervisor, Contact Center/DOPS Patient Access | Callcentercrossing11 | Danbury, CT |
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Full-time Shift: Day shift Hours: 40 hours, 8:00 a.m. - 4:30 p.m. Job Details: Bachelor's degree and five to seven years job-related experience. PC literacy required; highly... more |
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| Dec 27 | Customer Service Supervisor | Callcentercrossing11 | Lisle, IL |
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RequiredSkills: At least one year of 1st level training and development experience, preferably in a call center environment. Ability to communicate to all levels of management. more |
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| Dec 27 | Director, Contact Center Operations | Callcentercrossing11 | Chicago, IL |
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Promotion opportunity to Senior Director possible. Salary $90-100k plus bonus and relocation. Requirements: Must have at least a 4-year college degree and Director level or higher... more |
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| Dec 27 | Manager Contact Center Development | Callcentercrossing11 | Wilkesboro, NC |
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This position is responsible for the creation and development of the overall learning strategy to meet the department objectives. Specific accountabilities and responsibilities... more |
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| Dec 27 | Clinical Team Nurse Manager - Call Center | Callcentercrossing11 | San Antonio, TX |
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The Clinical Team Manager manages the day to day operations of a CNC team in achieving business results. The Team Manager understands, articulates and supports the organization\'s... more |
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| Dec 27 | Workforce Manager - Business Vertical | Callcentercrossing11 | Green Bay, WI |
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Education Bachelors Degree preferred and college level mathematics helpful. Experience Three to five years related experience in call center workforce management or equivalent... more |
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| Dec 26 | Call Center- Supervisor | Callcentercrossing11 | Sacramento, CA |
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Provide coaching and feedback in an effective manner that promotes positive change and success of the team.-Analyze and actively manage quantitative and qualitative performance... more |
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| Dec 26 | Call Center Project Manager | Callcentercrossing11 | Bothell, WA |
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The required background is someone with 7 years of project management; working with call center implementation, data center migrations, managing engineering talent, ordering... more |
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| Dec 25 | Manager, Resource Planning | Callcentercrossing11 | Chattanooga, TN |
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Responsibilities This position is responsible for the supervision of local Resource Planning Coach, Planner. Responsibilities include hiring, developing, training, coaching,... more |
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| Dec 25 | Operations Specialist | Callcentercrossing11 | Phoenix, AZ |
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This could include but is not limited to processing direct check payments, handling lien satisfaction or title requests, handle credit bureau issues, and other miscellaneous... more |
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| Dec 25 | Supervisor Contact Center Services | Callcentercrossing11 | San Diego, CA |
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Requirements: A wide degree of creativity and latitude is expected. Requirements: Two years supervisor experience in a customer service environment. 1-2 years call center customer... more |
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| Dec 25 | Contact Center Manager | Callcentercrossing11 | Englewood, CO |
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The Contact Center Manager Manages the supervisors of a staff of contact center consultants and ensures appointment quotas are being met. Designs the center processes and assists... more |
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| Dec 25 | Bi-Lingual - Sales Supervisor | Callcentercrossing11 | Columbus, OH |
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Evaluate workflows and establish priorities for unit as campaigns are introduced and new prospects are brought on board. Investigate and respond to customer complaints generated... more |
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| Dec 25 | Risk Operations Analyst | Callcentercrossing11 | Columbus, OH |
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Qualifications Previous in-bound call center experience Self-starter with strong organizational skills. Ability to comprehend the credit card industry and related company policies... more |
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| Dec 25 | Contact Center Operations Supervisor | Callcentercrossing11 | Lawton, OK |
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The Job As a supervisor for Assurant, you will become a masterful multi-tasker! In the day-to-day operations, you will be expected to juggle several tasks at once. You will be... more |
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| Dec 25 | Administrative Manager - Call Center | Callcentercrossing11 | San Antonio, TX |
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Monitors time and attendance. 2. Procures supplies and equipment. 3. Develops and monitors operational and capital equipment budgets. 4. Interviews, hires, orients, and evaluates... more |
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| Dec 25 | Call Center Training Manager | Callcentercrossing11 | Frisco, TX |
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Lead, coach and develop all L&D employees at the site level (Sr Trainer, Trainer, Training Assistant and Administrative Assistant) through coaching, performance management, role... more |
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| Dec 25 | Team Manager | Callcentercrossing11 | Phoenix, AZ |
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Will assign work and set workflow priorities, tracking your unit's performance and monitoring daily business. You will handle exception items, resolve complex issues, coordinate... more |
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| Dec 25 | Manager Vendor Call Center Operations | Callcentercrossing11 | Englewood, CO |
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Track vendor service levels in all appropriate dimensions. Coordinate all ongoing vendor-related communications including complaint resolution, tracking and reporting. Work with... more |
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| Dec 25 | Supervisor Service Account Management | Callcentercrossing11 | Manchester, NH |
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Responsibilities: Coaching/developing Provide feedback and recognition Aid in management consistency by being an active contributor in the performance management process Conduct... more |
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